{"id":4308,"date":"2026-01-23T15:47:39","date_gmt":"2026-01-23T14:47:39","guid":{"rendered":"https:\/\/shop.steel-containers.com\/zasady-vraceni-zbozi\/"},"modified":"2026-02-25T15:35:46","modified_gmt":"2026-02-25T14:35:46","slug":"zasady-vraceni-zbozi","status":"publish","type":"page","link":"https:\/\/shop.steel-containers.com\/cs\/zasady-vraceni-zbozi\/","title":{"rendered":"Z\u00e1sady vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"\n

POLITIKA VR\u00c1CEN\u00cd ZBO\u017d\u00cd A ODSTOUPEN\u00cd OD SMLOUVY<\/h2>\n\n

1. Rozsah pou\u017eit\u00ed<\/h3>\n\n
    \n
  1. Tato politika stanovuje pravidla odstoupen\u00ed od smlouvy, vr\u00e1cen\u00ed zbo\u017e\u00ed a odpov\u011bdnosti za sn\u00ed\u017een\u00ed hodnoty zbo\u017e\u00ed v internetov\u00e9m obchod\u011b provozovan\u00e9m Prod\u00e1vaj\u00edc\u00edm.<\/li>\n\n\n\n
  2. Ustanoven\u00ed t\u00fdkaj\u00edc\u00ed se pr\u00e1va na odstoupen\u00ed od smlouvy se vztahuj\u00ed v\u00fdhradn\u011b na Z\u00e1kazn\u00edky, kte\u0159\u00ed jsou spot\u0159ebiteli ve smyslu platn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f.<\/li>\n\n\n\n
  3. V p\u0159\u00edpad\u011b Z\u00e1kazn\u00edk\u016f \u2013 podnikatel\u016f (B2B) pr\u00e1vo na odstoupen\u00ed od smlouvy nep\u0159\u00edslu\u0161\u00ed, pokud se Prod\u00e1vaj\u00edc\u00ed nerozhodne jinak v individu\u00e1ln\u00ed smlouv\u011b nebo nab\u00eddce.<\/li>\n<\/ol>\n\n
    \n\n

    2. Pr\u00e1vo na odstoupen\u00ed od smlouvy \u2013 spot\u0159ebitel\u00e9 (B2C)<\/h3>\n\n
      \n
    1. Spot\u0159ebitel m\u00e1 pr\u00e1vo odstoupit od smlouvy uzav\u0159en\u00e9 na d\u00e1lku do 14 kalend\u00e1\u0159n\u00edch dn\u016f bez ud\u00e1n\u00ed d\u016fvodu.<\/li>\n\n\n\n
    2. Lh\u016fta za\u010d\u00edn\u00e1 b\u011b\u017eet ode dne, kdy Spot\u0159ebitel nebo j\u00edm ur\u010den\u00e1 t\u0159et\u00ed osoba (jin\u00e1 ne\u017e dopravce) p\u0159evezme zbo\u017e\u00ed.<\/li>\n\n\n\n
    3. Pro uplatn\u011bn\u00ed pr\u00e1va na odstoupen\u00ed mus\u00ed Spot\u0159ebitel informovat Prod\u00e1vaj\u00edc\u00edho o sv\u00e9m rozhodnut\u00ed jednozna\u010dn\u00fdm zp\u016fsobem (nap\u0159. e-mailem, formul\u00e1\u0159em pro odstoupen\u00ed nebo dopisem).<\/li>\n\n\n\n
    4. Spot\u0159ebitel m\u016f\u017ee vyu\u017e\u00edt vzorov\u00fd formul\u00e1\u0159 pro odstoupen\u00ed od smlouvy, nen\u00ed to v\u0161ak povinn\u00e9.<\/li>\n<\/ol>\n\n
      \n\n

      3. D\u016fsledky odstoupen\u00ed od smlouvy<\/h3>\n\n
        \n
      1. V p\u0159\u00edpad\u011b odstoupen\u00ed od smlouvy se smlouva pova\u017euje za neuzav\u0159enou.<\/li>\n\n\n\n
      2. Prod\u00e1vaj\u00edc\u00ed vr\u00e1t\u00ed Spot\u0159ebiteli v\u0161echny p\u0159ijat\u00e9 platby, v\u010detn\u011b n\u00e1klad\u016f na dod\u00e1n\u00ed, s v\u00fdjimkou dodate\u010dn\u00fdch n\u00e1klad\u016f vypl\u00fdvaj\u00edc\u00edch z volby dra\u017e\u0161\u00edho zp\u016fsobu dopravy, ne\u017e je nejlevn\u011bj\u0161\u00ed standardn\u00ed zp\u016fsob nab\u00edzen\u00fd Prod\u00e1vaj\u00edc\u00edm.<\/li>\n\n\n\n
      3. Vr\u00e1cen\u00ed platby prob\u011bhne nejpozd\u011bji do 14 dn\u016f ode dne, kdy Prod\u00e1vaj\u00edc\u00ed obdr\u017e\u00ed informaci o odstoupen\u00ed od smlouvy.<\/li>\n\n\n\n
      4. Prod\u00e1vaj\u00edc\u00ed m\u016f\u017ee zadr\u017eet vr\u00e1cen\u00ed platby do doby, ne\u017e obdr\u017e\u00ed zbo\u017e\u00ed zp\u011bt nebo doklad o jeho odesl\u00e1n\u00ed \u2013 podle toho, co nastane d\u0159\u00edve.<\/li>\n\n\n\n
      5. Vr\u00e1cen\u00ed prost\u0159edk\u016f bude provedeno stejn\u00fdm zp\u016fsobem platby, jak\u00fd pou\u017eil Spot\u0159ebitel, pokud Spot\u0159ebitel v\u00fdslovn\u011b nesouhlas\u00ed s jin\u00fdm zp\u016fsobem.<\/li>\n<\/ol>\n\n
        \n\n

        4. Vr\u00e1cen\u00ed zbo\u017e\u00ed<\/h3>\n\n
          \n
        1. Spot\u0159ebitel je povinen odeslat zbo\u017e\u00ed zp\u011bt nejpozd\u011bji do 14 dn\u016f ode dne odstoupen\u00ed od smlouvy.<\/li>\n\n\n\n
        2. P\u0159\u00edm\u00e9 n\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed, v\u010detn\u011b n\u00e1klad\u016f na paletovou nebo specializovanou p\u0159epravu, nese Spot\u0159ebitel.<\/li>\n\n\n\n
        3. Zbo\u017e\u00ed mus\u00ed b\u00fdt na dobu p\u0159epravy \u0159\u00e1dn\u011b zabezpe\u010deno tak, aby nedo\u0161lo k jeho po\u0161kozen\u00ed.<\/li>\n<\/ol>\n\n
          \n\n

          5. Odpov\u011bdnost za sn\u00ed\u017een\u00ed hodnoty zbo\u017e\u00ed<\/h3>\n\n
            \n
          1. Spot\u0159ebitel odpov\u00edd\u00e1 za sn\u00ed\u017een\u00ed hodnoty zbo\u017e\u00ed v d\u016fsledku nakl\u00e1d\u00e1n\u00ed se zbo\u017e\u00edm jin\u00fdm zp\u016fsobem, ne\u017e je nutn\u00e9 pro sezn\u00e1men\u00ed se s jeho povahou, vlastnostmi a funk\u010dnost\u00ed.<\/li>\n\n\n\n
          2. Zejm\u00e9na se jedn\u00e1 o:
            \n
              \n
            • pou\u017e\u00edv\u00e1n\u00ed zbo\u017e\u00ed v v\u00fdrobn\u00edch nebo skladov\u00fdch podm\u00ednk\u00e1ch,<\/li>\n\n\n\n
            • mont\u00e1\u017e, technick\u00e9 z\u00e1sahy nebo \u00fapravy,<\/li>\n\n\n\n
            • mechanick\u00e1 po\u0161kozen\u00ed, zne\u010di\u0161t\u011bn\u00ed nebo chyb\u011bj\u00edc\u00ed sou\u010d\u00e1sti vybaven\u00ed.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
            • V takov\u00fdch p\u0159\u00edpadech si Prod\u00e1vaj\u00edc\u00ed vyhrazuje pr\u00e1vo na p\u0159im\u011b\u0159en\u00e9 sn\u00ed\u017een\u00ed vracen\u00e9 \u010d\u00e1stky \u00fam\u011brn\u011b ke ztr\u00e1t\u011b hodnoty zbo\u017e\u00ed.<\/li>\n<\/ol>\n\n
              \n\n

              6. Vylou\u010den\u00ed pr\u00e1va na odstoupen\u00ed od smlouvy<\/h3>\n\n

              Pr\u00e1vo na odstoupen\u00ed od smlouvy se nevztahuje na smlouvy:<\/p>\n\n

                \n
              1. jejich\u017e p\u0159edm\u011btem je neprefabrikovan\u00e1 v\u011bc vyroben\u00e1 podle specifikace Spot\u0159ebitele nebo slou\u017e\u00edc\u00ed k uspokojen\u00ed jeho individu\u00e1ln\u00edch pot\u0159eb, zejm\u00e9na:
                \n
                  \n
                • kontejnery a n\u00e1doby vyroben\u00e9 na zak\u00e1zku,<\/li>\n\n\n\n
                • v\u00fdrobky v nestandardn\u00edch rozm\u011brech,<\/li>\n\n\n\n
                • v\u00fdrobky v individu\u00e1ln\u00ed barevnosti (nap\u0159. RAL),<\/li>\n\n\n\n
                • v\u00fdrobky s dodate\u010dn\u00fdmi prvky nebo \u00fapravami na p\u0159\u00e1n\u00ed Z\u00e1kazn\u00edka;<\/li>\n<\/ul>\n<\/li>\n\n\n\n
                • u nich\u017e cena z\u00e1vis\u00ed na v\u00fdkyvech na finan\u010dn\u00edm trhu nez\u00e1visl\u00fdch na v\u016fli Prod\u00e1vaj\u00edc\u00edho;<\/li>\n\n\n\n
                • u nich\u017e je p\u0159edm\u011bt pln\u011bn\u00ed po dod\u00e1n\u00ed vzhledem ke sv\u00e9 povaze neodd\u011bliteln\u011b spojen s jin\u00fdmi v\u011bcmi.<\/li>\n<\/ol>\n\n
                  \n\n

                  7. Firemn\u00ed z\u00e1kazn\u00edci (B2B)<\/h3>\n\n
                    \n
                  1. V p\u0159\u00edpad\u011b smluv uzav\u0159en\u00fdch s podnikateli pr\u00e1vo na odstoupen\u00ed od smlouvy nep\u0159\u00edslu\u0161\u00ed.<\/li>\n\n\n\n
                  2. Reklamace a p\u0159\u00edpadn\u00e9 vr\u00e1cen\u00ed zbo\u017e\u00ed v B2B vztaz\u00edch jsou \u0159e\u0161eny v\u00fdhradn\u011b podle ustanoven\u00ed ob\u010dansk\u00e9ho z\u00e1kon\u00edku nebo individu\u00e1ln\u00edch smluvn\u00edch ujedn\u00e1n\u00ed.<\/li>\n\n\n\n
                  3. Prod\u00e1vaj\u00edc\u00ed nep\u0159ij\u00edm\u00e1 vr\u00e1cen\u00ed zbo\u017e\u00ed vyroben\u00e9ho na zak\u00e1zku ani zbo\u017e\u00ed pou\u017e\u00edvan\u00e9ho v r\u00e1mci podnikatelsk\u00e9 \u010dinnosti Z\u00e1kazn\u00edka.<\/li>\n<\/ol>\n\n
                    \n\n

                    8. Rozhodn\u00e9 pr\u00e1vo<\/h3>\n\n
                      \n
                    1. Tato Politika se \u0159\u00edd\u00ed pr\u00e1vem p\u0159\u00edslu\u0161n\u00fdm pro s\u00eddlo Prod\u00e1vaj\u00edc\u00edho, s v\u00fdhradou kogentn\u00edch pr\u00e1vn\u00edch p\u0159edpis\u016f na ochranu spot\u0159ebitele platn\u00fdch v zemi jeho bydli\u0161t\u011b.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

                      POLITIKA VR\u00c1CEN\u00cd ZBO\u017d\u00cd A ODSTOUPEN\u00cd OD SMLOUVY 1. Rozsah pou\u017eit\u00ed 2. Pr\u00e1vo na odstoupen\u00ed od smlouvy \u2013 spot\u0159ebitel\u00e9 (B2C) 3. D\u016fsledky odstoupen\u00ed od smlouvy 4. Vr\u00e1cen\u00ed zbo\u017e\u00ed 5. Odpov\u011bdnost za sn\u00ed\u017een\u00ed hodnoty zbo\u017e\u00ed 6. Vylou\u010den\u00ed pr\u00e1va na odstoupen\u00ed od smlouvy Pr\u00e1vo na odstoupen\u00ed od smlouvy se nevztahuje na smlouvy: 7. Firemn\u00ed z\u00e1kazn\u00edci (B2B) 8. Rozhodn\u00e9 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"no-title","meta":{"footnotes":""},"class_list":["post-4308","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.steel-containers.com\/cs\/wp-json\/wp\/v2\/pages\/4308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.steel-containers.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.steel-containers.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.steel-containers.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.steel-containers.com\/cs\/wp-json\/wp\/v2\/comments?post=4308"}],"version-history":[{"count":1,"href":"https:\/\/shop.steel-containers.com\/cs\/wp-json\/wp\/v2\/pages\/4308\/revisions"}],"predecessor-version":[{"id":4309,"href":"https:\/\/shop.steel-containers.com\/cs\/wp-json\/wp\/v2\/pages\/4308\/revisions\/4309"}],"wp:attachment":[{"href":"https:\/\/shop.steel-containers.com\/cs\/wp-json\/wp\/v2\/media?parent=4308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}