{"id":4721,"date":"2026-03-09T07:56:49","date_gmt":"2026-03-09T06:56:49","guid":{"rendered":"https:\/\/shop.steel-containers.com\/faq\/"},"modified":"2026-04-27T10:32:35","modified_gmt":"2026-04-27T08:32:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/shop.steel-containers.com\/cs\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n

FAQ<\/strong><\/p>\n\n

Kdy bude moje objedn\u00e1vka zpracov\u00e1na?<\/strong><\/p>\n\n

Objedn\u00e1vky jsou zpracov\u00e1ny do 3\u20135 pracovn\u00edch dn\u016f, za p\u0159edpokladu, \u017ee je zbo\u017e\u00ed skladem. V opa\u010dn\u00e9m p\u0159\u00edpad\u011b se m\u016f\u017ee doba zpracov\u00e1n\u00ed prodlou\u017eit na 5 a\u017e 21 pracovn\u00edch dn\u016f. Provozovatel obchodu si vyhrazuje pr\u00e1vo odlo\u017eit lh\u016ftu zpracov\u00e1n\u00ed z d\u016fvodu okolnost\u00ed mimo kontrolu prod\u00e1vaj\u00edc\u00edho. V takov\u00fdch p\u0159\u00edpadech bude z\u00e1kazn\u00edk o p\u0159esn\u00e9m datu odesl\u00e1n\u00ed informov\u00e1n nejpozd\u011bji na konci po\u010d\u00e1te\u010dn\u00ed lh\u016fty pro zpracov\u00e1n\u00ed. <\/p>\n\n

Jak\u00e9 podm\u00ednky mus\u00edm splnit, abych zbo\u017e\u00ed obdr\u017eel\/a v dan\u00e9m term\u00ednu?<\/strong><\/p>\n\n

U objedn\u00e1vek, u kter\u00fdch je jako zp\u016fsob platby zvolen bankovn\u00ed p\u0159evod, mus\u00ed b\u00fdt cel\u00e1 \u010d\u00e1stka p\u0159ips\u00e1na na bankovn\u00ed \u00fa\u010det majitele prodejny, WIM Micha\u0142a Olejarze. Standardn\u00ed n\u00e1klady na dopravu jsou 390 PLN netto. U nadm\u011brn\u011b velk\u00fdch produkt\u016f se tato cena m\u016f\u017ee zm\u011bnit a dos\u00e1hnout a\u017e 690 PLN netto za kus. <\/p>\n\n

Kdy mi bude zbo\u017e\u00ed odesl\u00e1no?<\/strong><\/p>\n\n

Podm\u00ednkou pro doru\u010den\u00ed je odesl\u00e1n\u00ed objedn\u00e1vky v internetov\u00e9m obchod\u011b steel-containers.com<\/a> a v\u00fdb\u011br zp\u016fsobu platby. Doprava a p\u0159eprava prob\u00edhaj\u00ed v\u00fdhradn\u011b v pracovn\u00ed dny, od pond\u011bl\u00ed do p\u00e1tku. <\/p>\n\n

Jak\u00e9 platebn\u00ed metody jsou k dispozici u steel-containers?<\/strong><\/p>\n\n

Na\u0161im z\u00e1kazn\u00edk\u016fm nab\u00edz\u00edme \u0159adu platebn\u00edch mo\u017enost\u00ed. Z\u00e1kazn\u00edci si mohou zvolit tradi\u010dn\u00ed bankovn\u00ed p\u0159evod, p\u0159i\u010dem\u017e obdr\u017e\u00ed v\u0161echny pot\u0159ebn\u00e9 \u00fadaje o \u00fa\u010dtu k dokon\u010den\u00ed platby. Krom\u011b toho pou\u017e\u00edv\u00e1me platformu Przelewy24, kter\u00e1 umo\u017e\u0148uje rychl\u00e9 a bezpe\u010dn\u00e9 online platby. <\/p>\n\n

Dal\u0161\u00ed dostupnou metodou je platba na z\u00e1klad\u011b proforma faktury, kter\u00e1 nab\u00edz\u00ed flexibilitu t\u00edm, \u017ee z\u00e1kazn\u00edk\u016fm umo\u017e\u0148uje platit dle poskytnut\u00fdch faktura\u010dn\u00edch \u00fadaj\u016f. Prost\u0159ednictv\u00edm t\u00e9to \u0159ady dostupn\u00fdch metod se spole\u010dnost Steel Containers sna\u017e\u00ed zajistit jak pohodl\u00ed, tak bezpe\u010dnost v cel\u00e9m procesu transakce. <\/p>\n\n

Co kdy\u017e zbo\u017e\u00ed doraz\u00ed po\u0161kozen\u00e9?<\/strong><\/p>\n\n

Pokud obal vykazuje zna\u010dn\u00e9 po\u0161kozen\u00ed, zn\u00e1mky neopr\u00e1vn\u011bn\u00e9 manipulace atd., m\u011bli byste z\u00e1silku odm\u00edtnout p\u0159evz\u00edt a neprodlen\u011b informovat prodejnu. Pokud je po\u0161kozen\u00ed zji\u0161t\u011bno ji\u017e p\u0159i p\u0159evzet\u00ed, je nutn\u00e9 v p\u0159\u00edtomnosti kur\u00fdra sepsat protokol o po\u0161kozen\u00ed. <\/p>\n\n

Pokud \u0159idi\u010d nem\u00e1 p\u0159\u00edslu\u0161n\u00fd formul\u00e1\u0159, lze napsat manu\u00e1ln\u00ed prohl\u00e1\u0161en\u00ed na oby\u010dejn\u00fd list pap\u00edru s popisem incidentu a rozsahu po\u0161kozen\u00ed. Je nezbytn\u00e9, aby protokol byl podrobn\u00fd, \u010diteln\u00fd a jasn\u011b popisoval, jak\u00fdm zp\u016fsobem kur\u00fdrn\u00ed spole\u010dnost z\u00e1silku po\u0161kodila. <\/p>\n\n

Vezm\u011bte pros\u00edm na v\u011bdom\u00ed, \u017ee protokol o po\u0161kozen\u00ed nezaru\u010duje, \u017ee reklamace bude p\u0159ijata; proto je nezbytn\u00e9 p\u0159esn\u011b popsat stav bal\u00edku. Protokol mus\u00ed uv\u00e1d\u011bt, \u017ee vn\u011bj\u0161\u00ed obal byl po\u0161kozen, a mus\u00ed obsahovat i ty nejmen\u0161\u00ed \u0161kr\u00e1bance nebo prom\u00e1\u010dkliny. Ozna\u010den\u00ed, \u017ee vn\u011bj\u0161\u00ed obal nebyl po\u0161kozen, vylu\u010duje kladn\u00e9 vy\u0159e\u0161en\u00ed reklamace kur\u00fdrn\u00ed spole\u010dnost\u00ed. <\/p>\n\n

Jak\u00e1 je lh\u016fta pro vr\u00e1cen\u00ed zbo\u017e\u00ed od okam\u017eiku doru\u010den\u00ed bal\u00edku?<\/strong><\/p>\n\n

A customer who is a consumer within the meaning of Article 22 [1] of the Civil Code<\/strong> is entitled by law to withdraw from a distance contract<\/strong> without giving any reason. To exercise this right, a relevant written statement must be submitted within 14 business days<\/strong>. <\/p>\n\n

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Jste p\u0159ipraveni za\u010d\u00edt?<\/h2>\n\n\n\n

A\u0165 u\u017e m\u00e1te v hlav\u011b konkr\u00e9tn\u00ed projekt, nebo jen chcete prozkoumat mo\u017enosti, jsme tu pro v\u00e1s. Kontaktujte n\u00e1\u0161 t\u00fdm e-mailem nebo n\u00e1m zavolejte a m\u016f\u017eeme za\u010d\u00edt. <\/p>\n<\/div>\n\n\n\n

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POSLAT E-MAIL<\/a><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

FAQ Kdy bude moje objedn\u00e1vka zpracov\u00e1na? Objedn\u00e1vky jsou zpracov\u00e1ny do 3\u20135 pracovn\u00edch dn\u016f, za p\u0159edpokladu, \u017ee je zbo\u017e\u00ed skladem. V opa\u010dn\u00e9m p\u0159\u00edpad\u011b se m\u016f\u017ee doba zpracov\u00e1n\u00ed prodlou\u017eit na 5 a\u017e 21 pracovn\u00edch dn\u016f. Provozovatel obchodu si vyhrazuje pr\u00e1vo odlo\u017eit lh\u016ftu zpracov\u00e1n\u00ed z d\u016fvodu okolnost\u00ed mimo kontrolu prod\u00e1vaj\u00edc\u00edho. V takov\u00fdch p\u0159\u00edpadech bude z\u00e1kazn\u00edk o p\u0159esn\u00e9m datu […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"no-title","meta":{"footnotes":""},"class_list":["post-4721","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.steel-containers.com\/cs\/wp-json\/wp\/v2\/pages\/4721","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.steel-containers.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.steel-containers.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.steel-containers.com\/cs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.steel-containers.com\/cs\/wp-json\/wp\/v2\/comments?post=4721"}],"version-history":[{"count":5,"href":"https:\/\/shop.steel-containers.com\/cs\/wp-json\/wp\/v2\/pages\/4721\/revisions"}],"predecessor-version":[{"id":5726,"href":"https:\/\/shop.steel-containers.com\/cs\/wp-json\/wp\/v2\/pages\/4721\/revisions\/5726"}],"wp:attachment":[{"href":"https:\/\/shop.steel-containers.com\/cs\/wp-json\/wp\/v2\/media?parent=4721"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}